At Kalash Hall, customer satisfaction is our priority. Please read our returns and exchanges guidelines below to ensure a smooth process.

Returns Framework: Returns are accepted within 14 days of delivery. Item Condition: Items must be in their original condition, unworn and free of any signs of use, and must include all original packaging, labels and tags. Items that are not returnable: Please note that custom-made, personalized or pre-selected items are final sales and cannot be returned. Items sold as final sales: Items labeled as final sales are not eligible for returns or exchanges.

All items are inspected upon return. Items that are damaged, stained, washed or altered will not be accepted. We recommend that items be tried on carefully and returned in the original packaging to ensure a smooth process.