Return/Exchange Policy
At Kalash Gallery, customer satisfaction is our priority. Please read our return and exchange guidelines below to ensure a smooth process.
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Eligibility for returns
Products can be returned within 14 days of delivery.
Items must be unused, unwashed and in their original packaging with original tags present.
Custom made or designed items cannot be returned.
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Exchange Guidelines
Exchanges are accepted within 14 days for size issues or defective products.
Return shipping costs are the responsibility of the customer unless the product is defective.
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Return process
Contact us via Customer Support to initiate the return process.
Once the product is received and inspected, refunds will be processed within 7 business days.
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Refund Policy
Refunds will be made to the original payment method used during the purchase.
Shipping charges are non-refundable.
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Exceptions
Finished goods and customized products cannot be returned or exchanged.